FAQs
The questions we get asked, answered straight.
Including the awkward ones.
How long does a bid take?
From instruction to submission, two to three weeks is comfortable for a typical framework with six to ten scored questions. We have turned bids around in four days when we had to, but the quality ceiling drops and the price goes up. If your deadline is inside a week, tell us in the first sentence.
What's your success rate?
We publish the awards we hold documentation for, currently across 40 contracting authorities, rather than a percentage. A win rate is trivially easy to inflate by counting only the bids you chose to enter, and any figure a bid writer quotes you is unverifiable. Ask to see the letters instead. Redacted versions are on this site and we'll show originals under NDA.
Can you guarantee we'll win?
No, and anyone who does is lying. Evaluation panels apply judgement, competition is often triple figures, and factors outside the writing carry real weight: your CQC rating, your financial standing, an incumbent's relationship. What we can do is make sure you're not eliminated on a technicality and that every scored answer is evidenced.
Do you work no-win-no-fee?
No. It sounds generous and it corrupts the incentive: it pushes writers toward volume, toward bids you should have walked away from, and toward recycling the same answers. Fixed fees mean we can tell you honestly not to bid.
How do I know if a tender is worth bidding for?
Start with our free tender fit check. Ten questions cover the pass/fail basics: turnover against the contract value, your rating or accreditations, insurance, whether you can staff it, and whether there’s time. Then send us the notice and we’ll give you an honest bid/no-bid read at no charge, including the things a checklist can’t see, such as the incumbent and the scoring weightings.
What if you advise against bidding after I've paid?
Your fee carries over. We'll monitor for opportunities that fit your registration, geography and capacity, and write the first suitable one that appears, covered by the fee you've already paid. We won't put you into a tender you can't win just to have something to deliver.
How much does it cost?
Bid fees are quoted per opportunity rather than published, because the work varies enormously: a four-question selection stage and a twenty-question framework submission are not the same job. Send us the pack or the portal link and you will have a fixed figure in writing the same day, before you commit to anything. Websites start from £350 for a starter site and £850 for a full site, fixed before we start, and ongoing marketing starts at £280 a month.
What if we lose?
We read the scoring feedback with you and turn it into a stronger answer library for the next one. Most providers lose the same two marks repeatedly and are never told which. There is no refund for an unsuccessful bid, for the reasons set out in the no-win-no-fee answer above.
Do you need access to our systems?
We need documents, not logins: policies, staffing data, quality reports, previous submissions, CQC reports. Usually a shared folder. You keep control of the portal and the final read. We can work from your account with your permission, or hand you a submission-ready pack to upload yourself.
Will the bid sound like us?
Yes, because it's built from interviews with your registered manager and operational leads rather than from a template. Evaluators read hundreds of these and recognise boilerplate immediately, which is one of the fastest ways to lose marks on a quality question.
Are marketing contracts long-term?
No. Website projects are one-off and fixed price. Ongoing social media and email management is rolling monthly with 30 days' notice, either side. We don't do twelve-month lock-ins.
Do you only do marketing for care companies?
No, that side is deliberately open to any industry. Trades, retail, hospitality, professional services, clinics, nurseries. The bid writing covers health and social care, cleaning and facilities management, construction and maintenance, and security services.
Who owns the website when it's finished?
You do. Domain, hosting and every login in your name from day one. If you leave, you take the site with you. We keep nothing hostage.
Do you only write public sector tenders?
Public sector tenders are our speciality: councils (local authorities), the NHS, schools, universities and other public bodies. That is where every award letter on this site comes from. We also write tenders for private and not-for-profit buyers, such as housing associations, private care groups, companies buying cleaning or security, and main contractors choosing supply-chain partners. What counts as public sector.
Do you write grant applications?
Yes, for charities and community groups, especially those working in care, housing, mental health, children’s services and community health. We find funders that genuinely fit, write the application to their questions, and help with monitoring reports. It’s a fixed fee per application, never commission. We don’t write grant applications for commercial businesses, but community interest companies and social enterprises are welcome. How we help with grants.
Can you help if we've already drafted the bid?
Yes, that's the review-only service. You write it, we score it against the published rubric, and give you question-by-question feedback plus a compliance and word count audit. Turnaround from 48 hours, and it's the cheapest way to work with us.
Your company was registered in 2026. How do you have wins from earlier years?
The people behind BidCrest have been writing UK public sector tenders for more than seven years. We came together as a team in October 2025 and registered BidCrest Digital Ltd at Companies House in October 2026 (company number 17519680), so we could serve clients better with proper contracts and a business anyone can check. The award letters on our results page come from work our team members wrote, and the year on each one is the year of the award.
Why aren't your clients named?
Award letters are marked private and confidential, and a provider's decision to use a bid writer is commercially sensitive. We name a client only with written permission. Contract awards themselves are public record, so you can verify every framework we list independently.
Whichever side you're here for, start with a conversation.
Thirty minutes, no charge, no obligation. A tender you're weighing up, or a website that isn't earning its keep.